Thursday, February 26, 2009

Scammers

It's kinda sad to see the length people will go to get free food. Enter the "Scammers". These people go to extraordinary lengths to con off a cheeseburger or even cash! Scams can range from a variety of things from a phone call with "missed food" or to people coming into the restaurant and yelling up a storm. I'd like to share a few examples:

1. One lady came in and placed an order, it was picked up she walked off and sat down to eat. Now sometime after she was done eating ALL of her food, she came up to the counter and complained that her food was cold and tasted disgusting. She demanded her money back. Unfortunately for us the owner of BK believes that the "customer is ALWAYS right". So we had to give her a full refund.

2. Some guy came in one afternoon and began to order, with coupons. It took him roughly 45 minutes to finish his order. He had to change it roughly 5 times throughout the order. After he was all set he came right back and began to complain that he came in a previous week and placed a large order that cost around $140.00. He mentioned that the entire order was screwed up and left a note asking the Restaurant Manager for compensation of the ENTIRE order (be it a full refund or food).

Those are just a few examples of what scams people will use to get just a little free food.

Friday, February 13, 2009

welcome

This is a blog about what it's like to work at burger king. It is also going to contain things that customers do, say, and how they treat us. I have worked for Burger King for Four years, i am also an assistant manager. I have developed many relationships from working there. I can have fun with the people and still make sure that people do what they are supposed to do. It can be stressful at times, like when the customers are rude to you but you still have to be as nice as you possibly can to them. here is a list of the things that i want to talk about


1. how we treat our customers and how they treat us

2. what we do there

3.going to school full time and working as a manager full time